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Online executive Certification · 8 weeks · Part of HR360

Certified EX Designer — Employee Experience & Culture

Your employee experience has gone stale.
Redesign it for today's business.

An executive certification in Employee Experience & Culture for EX, culture, and talent leaders. Design an employee experience aligned to business results in a 100% online format applied to your organization.

Methodologies aligned with
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The LBS difference

This isn't an academic program. It's the ability to solve the problem with confidence.

The return isn't measured in credits or a diploma. It's measured in walking out able to solve a real business problem or take on a new responsibility with technical judgment and strategic vision. Every session is designed to move you from what you know to what you decide — and to what you execute.

An academic course teaches you the theory. LBS prepares you for the moment you have to decide.

Practicing faculty, not lecturers

You learn from leaders in active practice who live today the problems you're about to solve — not from academics who study them. They bring the judgment of the field, not of theory.

Executive flipped classroom

You work through the theory beforehand; live time is spent applying, debating, and deciding on real cases. Every session is deliberate practice, not a lecture.

Validated by the market, not by an endorsement

Its authority comes from reputation, from practicing faculty, and from the adoption of the companies that trust us — the same logic by which the market recognizes the top firms. It doesn't rely on a university seal.

Global, current, and proven over time

A global, continuously updated perspective, sustained by several generations of executives who have already gone through the program. What's new, tested by the rigor of those who came before.

How it works

At LBS we don't use live sessions to deliver theory you can read on your own. You master the fundamentals beforehand, in asynchronous pre-work at your own pace, so that time with practicing faculty goes where it truly creates return: applying the knowledge to real cases and business decisions. The program closes with a capstone that isn't an academic exercise, but the solution to a real problem in your own organization.

  1. Asynchronous pre-work

    You master the fundamentals on your own, before each live session.

  2. Live sessions with practicing faculty

    You apply those fundamentals to real cases and business decisions.

  3. Capstone

    You solve a real problem in your own organization, with tangible return from day one.

Get the brochure An Admissions Director builds a personalized proposal with you.
Ideal profile

Who is this
experience for?

We curate each cohort to ensure high-level strategic debate and cross-industry, regional peer calibration.

Head of EX / Culture

Employee experience and culture leaders who drive the redesign of EX.

CHROs & HR leaders

HR directors who want to align employee experience to business results.

Talent leaders

Talent leaders who design employee journeys and key moments.

Culture & engagement specialists

Culture, climate, and engagement professionals seeking an executive EX framework.

Our methodology

Theory is a commodity.
Application is rare.

We don't do traditional lectures. The program operates as a guided consultancy project under a Flipped Classroom model: you bring a real challenge from your organization and solve it with our frameworks.

100% aplicable
01
Flipped Classroom format
You consume the theoretical content on your own time (self-study). Live sessions are reserved entirely for debate, case resolution, and applying frameworks to your reality.
02
Bring your business problem
Your project isn't academic. From week one, you develop a concrete solution specific to your company's current transformation.
03
Faculty of active practitioners
Taught not by career academics, but by active regional leaders and former partners from global consulting firms — practitioners sharing real-world strategies.
04
LATAM peer calibration
You analyze your organizational challenges alongside carefully selected leaders from Mexico, Colombia, Peru, and across the region. Cross-border perspective is the core of the experience.
Format & duration

How it unfolds 100% online.

A highly structured rhythm designed for working executives: it blends asynchronous self-study with synchronous live debate-and-application sessions.

Duration
8 weeks
Format
100% online · executive format
Part of
HR360 curriculum
Focus
Employee Experience · Culture
Language
Spanish
Next cohort
Date confirmed by Admissions
Curriculum

8 weeks to design the
employee experience.

Week 1
Employee Experience fundamentals
What EX is, why it matters to the business, and how it connects with culture.
Week 2
EVP and employee promise
Defining an employee value proposition aligned to the strategy.
Week 3
Employee journey
Mapping the employee journey and the moments that matter.
Week 4
Organizational culture
Diagnosing and intervening on culture and behaviors.
Week 5
Listening and EX metrics
Listening, surveys, eNPS, and experience and engagement metrics.
Week 6
Experience design (Design Thinking)
Design thinking frameworks applied to redesigning EX.
Week 7
EX, business, and impact
How to connect employee experience with business results.
Week 8
Applied final project
An Employee Experience redesign for a real challenge from your organization.
Faculty

Guided by active industry leaders.

The faculty is made up of active practitioners and former partners of global firms — profiles combining methodological rigor with real implementation experience in the region. (Assigned facilitators are confirmed per cohort.)

Active practice leader
Regional leadership · Leading LATAM enterprise

Leads the function at regional scale in a top-tier organization. Brings the executive judgment and implementation lens that separates strategy from theory.

Former global-firm partner
Top-tier consulting

Former partner at a global consulting firm. Shares proprietary methodologies and large-scale transformation cases, uncensored.

LBS Academy specialist
Curriculum design & calibration

LBS Academy faculty specialist responsible for curriculum design, case curation, and final-project calibration for each participant.

Certified EX Designer badge
Official credential

Backed by Latam Business School.

Upon completing the certification, you earn the LBS Certified EX Designer credential, integrated into the HR360 curriculum — recognized across Latin America and attesting to your ability to design an employee experience aligned to the business.

  • Verifiable digital credential
  • Recognized across LATAM markets
  • Project defense before a faculty panel
The cohort profile

Your peers face the same structural challenges.

The program relies heavily on peer calibration. You share a cohort with leaders from comparable organizations across Latin America.

8
weeks of executive program
100%
work applicable to your company
1:1
expert project calibration
9+
LATAM markets in the cohort

An Admissions Director builds a personalized proposal with you.

Talk to Admissions

Your company doesn't cover your education? Discover the Academic Support Program.

For your organization

Is this certification for you, or to prepare your whole team?

A certification quickly closes a specific gap. But when the challenge is building a capability across an entire area or aligning a regional team, what you need isn't a course: it's a partner. LBS designs tailored programs together with your organization and brings first-rate training wherever your team is, not just to the capitals.

Let's talk about a tailored program

Admissions are open for the upcoming cohort.

Spaces are limited to ensure high-quality debate and dedicated faculty attention to your business problem. An Admissions Director builds a personalized proposal with you and confirms the next cohort date.

Let's talk